Legal

Privacy Policy

Last updated · 11 Aug 2026

Who we are

Cargopulse is a product of CTS — Cargo Tech Solutions, Unipessoal, Lda. ("we", "us"), which provides operations software for freight forwarders. This policy explains how we handle personal data for our website and product. For data we process on behalf of customers, our Data Processing Agreement governs.

Data we collect

We collect data you give us and data generated as you use Cargopulse:

  • Account data — name, work email, company, role.
  • Usage data — pages visited, features used, device and browser.
  • Shipment data — processed on behalf of customers under the DPA.
  • Support data — messages you send to our team.

How we use it

To provide and improve the service, secure accounts, communicate with you, meet legal obligations, and — with consent — send product updates. We do not sell personal data.

We rely on contract performance (to deliver the service), legitimate interests (to secure and improve it), legal obligation (to comply with law), and consent (for marketing email, which you can withdraw at any time).

Sharing

We share data only with vetted sub-processors that help us run the service (hosting, email delivery, AI inference), all bound by data-protection terms. The current list is in our Data Processing Agreement. Our application infrastructure is hosted in the EU (OVHcloud, France). This website sets no cookies and runs no analytics or tracking scripts.

Retention

We keep personal data only as long as needed for the purposes above or as required by law. Customer shipment data is retained per the customer's contract and deleted on request.

Your rights

Under the GDPR you may access, correct, delete, restrict or port your personal data, and object to certain processing. To exercise these rights, write to us. You may also complain to your supervisory authority.

Contact

Data protection enquiries: info@cargo-tech.solutions. CTS — Cargo Tech Solutions, Unipessoal, Lda. · Milheirós, Maia, Portugal · NIPC 518 716 643.